other locations
cocoon urban day spa
cocoon urban day spa
330 first street, second floor
san francisco, CA 94105
415.777.0100 t
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cocoon bare
russian hill bare
2435 Polk Street
San Francisco, CA 94109
415-655-3267 t
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rockridge bare
5326 College Ave
Oakland, CA 94618
(510) 922-9947 t
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cocoon union square
166 geary street, #1602
san francisco, ca 94108
415.720.3333 t
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About Us


Lucy Raphael-Pallas

Lucy, otherwise known as “Lucy Flawless”, was born in Dublin, Ireland. She has lived in SF for almost 20 years & received her training from a wide variety of sources. Lucy started her career in beauty and all things fabulous at Cocoon’s flagship store in Soma. There she developed a skill set and undeniable love of the beauty industry that shows in her work.

Lucy became a mentor and educator among her Cocoon team and loves to share her knowledge and experience with other budding aestheticians and students.

After several years of working at the flagship store Lucy embarked on her own Cocoon adventure – she opens the doors of Cocoon Union Square offering a cosy, unpretentious, airy space where you can have all your skincare & beauty needs taken care of while enjoying unbeatable views of our beautiful city!

Sarah Redmond

Sarah Redmond is the founder of Cocoon Urban Day Spa. She is European trained and has an Internationally recognized degree (CIDESCO) specializing in skin care and waxing.

She began her career in Dublin, Ireland in 2000 working for Bliss. She held this position for 2 years before moving on to work with Sothys (Paris) and Decleor (Paris) as a brand ambassador & international trainer where she got to visit many of the top spas in France, Ireland and the U.K.

“this was such a great opportunity for me, to see what works and doesn’t work, not only as a customer but also what goes on behind the scenes. How to really run a successful business where both staff and clients are happy to be there. It is truly exciting for me to be able to create the kind of spa where I would want to spend the day. This is what motivated me in the beginning and what will continue to do so everyday.”

With over 10 years of experience, Sarah brings together her favorite services, products and hand-picked staff all under one roof.

Our Staff

Sasha Pondel

State certified and licensed Master Aesthetician, Sasha originally trained at the National Institute of Medical Aesthetics in Utah. She has honed her craft and is continuously learning and expanding her methods. She is incredibly dedicated to the quality of the products she uses and always holds herself to the highest standards when it comes to her clients’ care. Sasha has had extensive training in chemical peels as well as many other aesthetic technologies. She believes the combination of non-invasive clinical treatments, and using quality cosmeceuticals can make an incredible difference in the overall appearance of your skin and loves being able to share that knowledge and experience to help others look and feel their best by maintaining beautiful, healthy, and vibrant skin for life.

Micaela Rios-O’Leary

A Native to San Francisco, Micaela is a recent graduate of The San Francisco Institute of Esthetics and Cosmetology. Born into an Irish and Mexican family, Micaela has been blessed with lots of hair for great brows, and well, hair everywhere else! Naturally, Micaela realized she had a passion for waxing! She enjoys making clients feel comfortable and will not let you leave until every hair has been waxed to perfection! Struggling with acne, she has developed a knack for acneic skin care. She’s available to answer and will go above and beyond to help clients improve their acne concerns.

James Colgan Hair Salon Union Square

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